Privacy Policy
Privacy Policy
Settlement Management System by T.E.A.M. Consulting ("we," "us," or "our") is committed to protecting your privacy and the confidentiality of all information you provide through our settlement case management platform ("Service"). This Privacy Policy explains how we collect, use, protect, and disclose information when you use our Service.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Username and email address
- Password (securely hashed)
- First and last name
- Role designation (admin, case manager, attorney, clerk, viewer)
- Department affiliation
1.2 Case and Settlement Data
Our platform is designed to manage sensitive legal settlement information, including:
Individual Party Information:
- • Personal identifiers (names, titles, suffixes)
- • Contact information (addresses, phone numbers, email)
- • Date of birth and demographic information
- • Social Security Numbers (encrypted)
- • Employment and marital status
- • Guardian or representative information
- • Disability status and language preferences
Business Party Information:
- • Business names and DBA information
- • Employer Identification Numbers (EIN)
- • Business contact information and addresses
- • Business registration details
Financial Information:
- • Settlement amounts and payment details
- • Banking information for disbursements
- • Tax withholding information
- • Administrative costs and attorney fees
Legal Information:
- • Case numbers and court information
- • Legal documentation and filings
- • Communication records and notes
- • Compliance and regulatory data
2. How We Use Your Information
2.1 Primary Purposes
- Provide settlement case management services
- Process and distribute settlement payments
- Generate compliance and regulatory reports
- Facilitate legal notice distribution
- Maintain audit trails for legal compliance
2.2 Secondary Purposes
- System security and fraud prevention
- Service improvement and development
- Customer support and training
- Legal compliance and regulatory reporting
3. Information Sharing and Disclosure
3.1 Authorized Sharing
We may share information with:
- Court Systems: As required for legal proceedings and compliance
- Regulatory Bodies: Including CFPB, FTC, EEOC, and other agencies as legally required
- Financial Institutions: For payment processing and disbursements
- Legal Representatives: Attorneys and legal counsel involved in cases
- Service Providers: Third-party vendors supporting our operations (under strict confidentiality agreements)
4. Data Security
4.1 Security Measures
We implement comprehensive security measures including:
- Encryption: Field-level encryption for sensitive data
- Access Controls: Role-based permissions and MFA
- Audit Trails: Comprehensive logging of all access
- Secure Infrastructure: Bank-grade security protocols
- Regular Backups: Encrypted backup systems
- Data Hosting: Secure Supabase with PostgreSQL RLS
5. Your Rights and Choices
Access Rights
- • Access your personal information
- • Request corrections to inaccurate data
- • Export your data in a portable format
- • Request deletion (subject to legal requirements)
Data Subject Rights (GDPR/CCPA)
- • Right to rectification and erasure
- • Right to restrict processing
- • Right to data portability
- • Right to object to processing
6. Contact Information
For privacy-related questions, concerns, or requests, please contact us:
Privacy Officer
Data Protection Officer (EU)
This Privacy Policy is effective as of the date listed above. By using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.